km77 Privacy Policy

1. Introduction

1.1 km77 is committed to protecting the privacy and security of all players who use our Platform. We understand that your personal information is important to you, and we take our responsibility to handle it with care very seriously.

1.2 This Policy applies to all personal data collected by km77 in connection with your use of the Platform, whether you are a registered player, a visitor browsing the km77 website, or a person who contacts our customer support team.

1.3 This Policy should be read together with our Terms & Conditions, which are incorporated herein by reference. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

1.4 km77 operates in the Philippines and processes personal data in accordance with applicable Philippine laws and regulations, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

2. Personal Data We Collect

2.1 Registration Data. When you create a km77 account, we collect: full name, date of birth, gender, nationality, residential address (including city — e.g., Manila, Cebu, Davao, Quezon City, Makati), email address, and mobile number.

2.2 Identity Verification Data. To comply with Know Your Customer (KYC) and anti-money laundering requirements, we may collect copies of government-issued identification documents (e.g., Philippine passport, SSS ID, PhilHealth ID, driver's license), proof of address, and selfie photographs.

2.3 Financial Data. We collect information necessary to process deposits and withdrawals, including payment method details (e.g., GCash account reference, PayMaya account reference, bank account details for BPI, BDO, or Metrobank). We do not store full payment account credentials on our servers.

2.4 Gaming Activity Data. We collect records of your gaming activity on the km77 Platform, including game history, bet amounts, wins and losses, session durations, and responsible gaming tool usage.

2.5 Technical Data. We automatically collect certain technical information when you access the km77 Platform, including: IP address, device type and operating system, browser type and version, referring URLs, pages visited, and session timestamps.

2.6 Communications Data. We retain records of communications between you and km77, including customer support interactions via live chat and email, and any feedback or complaints you submit.

3. How We Collect Your Data

3.1 Directly from You. We collect most personal data directly from you when you register for a km77 account, complete identity verification, make deposits or withdrawals, contact customer support, or participate in promotions.

3.2 Automatically. We collect technical data automatically through cookies, web beacons, and similar tracking technologies when you access the km77 Platform. See Section 7 for more information on our use of cookies.

3.3 From Third Parties. We may receive personal data about you from third-party identity verification providers, payment processors, fraud prevention services, and regulatory authorities where permitted by law.

4. How We Use Your Personal Data

4.1 km77 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your km77 account;
• Service Delivery: To provide you with access to games, process transactions, and deliver customer support;
• Identity Verification: To verify your identity and age (21+) in compliance with regulatory requirements;
• Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct;
• Regulatory Compliance: To comply with applicable laws, regulations, and requests from regulatory authorities including PAGCOR;
• Responsible Gaming: To monitor gaming patterns and provide responsible gaming tools and interventions where appropriate;
• Communications: To send you transactional communications, account notifications, and, where you have consented, promotional materials;
• Platform Improvement: To analyze usage patterns and improve the km77 Platform's performance, features, and user experience;
• Legal Claims: To establish, exercise, or defend legal claims.

5. Legal Basis for Processing

5.1 km77 processes your personal data on the following legal bases:

• Contractual Necessity: Processing necessary to perform our contract with you (i.e., the Terms & Conditions), including account management and transaction processing;
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and gaming regulatory requirements;
• Legitimate Interests: Processing necessary for km77's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent: Processing based on your explicit consent, such as for marketing communications. You may withdraw consent at any time by contacting support.

6. Data Sharing & Disclosure

6.1 km77 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your transactions;
• Identity Verification Providers: Third-party KYC and AML service providers who assist us in verifying your identity and complying with regulatory requirements;
• Technology Partners: Game providers, platform infrastructure providers, and IT service providers who support the operation of the km77 Platform, under strict data processing agreements;
• Regulatory Authorities: PAGCOR, the National Privacy Commission, law enforcement agencies, and other government bodies where required by law or court order;
• Professional Advisors: Legal counsel, auditors, and other professional advisors where necessary for the conduct of km77's business.

6.2 All third parties with whom km77 shares personal data are required to handle such data in accordance with applicable data protection laws and km77's data processing standards.

7. Cookies & Tracking Technologies

7.1 km77 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support security and fraud prevention measures.

7.2 Types of Cookies We Use:

• Essential Cookies: Necessary for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the km77 Platform, helping us improve performance and user experience.
• Preference Cookies: Used to remember your settings and preferences, such as language and display options.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access.

7.3 You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the km77 Platform.

8. Data Retention

8.1 km77 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with km77 and for a period thereafter as required by applicable law.

8.2 In accordance with Philippine gaming regulations and anti-money laundering requirements, km77 retains transaction records and identity verification documents for a minimum of five (5) years following the closure of your account or the completion of the relevant transaction, whichever is later.

8.3 Where personal data is no longer required, km77 will securely delete or anonymize it in accordance with our data retention procedures.

9. Data Security

9.1 km77 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction, including:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data at rest;
• Access controls and role-based permissions limiting data access to authorized personnel only;
• Regular security audits and penetration testing;
• Incident response procedures for data breach detection and notification.

9.2 While km77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. km77 cannot guarantee absolute data security and encourages you to take steps to protect your own account credentials.

10. Your Data Rights

10.1 Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by km77:

• Right to Access: You may request a copy of the personal data km77 holds about you;
• Right to Correction: You may request correction of inaccurate or incomplete personal data;
• Right to Erasure: You may request deletion of your personal data, subject to km77's legal retention obligations;
• Right to Object: You may object to certain types of processing, including direct marketing;
• Right to Data Portability: You may request a copy of your personal data in a structured, machine-readable format;
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time without affecting the lawfulness of prior processing.

10.2 To exercise any of these rights, please contact km77 support. We will respond to verified requests within thirty (30) days. We may require identity verification before processing your request.

11. Children's Privacy

11.1 The km77 Platform is strictly intended for adults aged 21 years and above. km77 does not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a minor, we will take immediate steps to delete such data and close the associated account.

11.2 If you believe that a minor has registered on the km77 Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

12. Third-Party Links

12.1 The km77 Platform may contain links to third-party websites or services. km77 is not responsible for the privacy practices of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12.2 The inclusion of any link on the km77 Platform does not imply endorsement of the linked site or service by km77.

13. Changes to This Policy

13.1 km77 reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before taking effect, where practicable.

13.2 Your continued use of the km77 Platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how km77 protects your personal data.

14. Contact Us

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or km77's data practices, please contact our Data Privacy Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the km77 Platform
• Response Time: We aim to respond to all privacy-related inquiries within 30 days

14.2 For concerns related to responsible gaming, please visit our Responsible Gaming page. For a full overview of your rights and obligations as a km77 player, please review our Terms & Conditions.